Bovaird T., Loffler E. Public management and governance

London and New York: Routledge, 2005. — 255 p.From public management to governance
Understanding public management and governance
The changing context of public policy
The size and scope of the public sector: an international comparison
Public management in flux: trends and differences across OECD countriesPublic management
Strategic management in public sector organizations
Marketing in public sector organizations
Contracting for public services: competition and partnership
Changing roles of public financial management
Moving to e-government: the role of ICTs in the public sector
Performance measurement and management in public sector organizations
Quality management in public sector organizations
Security through inspection and audit: policies, structures and processesGovernance as an emerging trend in the public sector
Governance and government: networking with external stakeholders
Public leadership
Engaging with citizens and other stakeholders
Changing equalities: politics, policies and practice
Ethics and standards of conduct
Evidence-based policy and practice