Knight S. NLP At Work: The Difference that Makes the Difference in Business

London: Nicholas Brealey Publishing, 2002. — 391 p.The Elements of NLP.
Neuro.
Thinking patterns.
Filters on your world.
Thinking with your body.
Linguistic.
Enriched communication.
Precision questions.
Hypnotic language.
Metaphor: the key to the unconscious mind.
Metamessages.
Programming.
Modeling.
Strategies for successful living.
Model Yourself with NLP.
Tap into your inner potential: anchoring.
Align yourself: neurological levels of change.
Write your own lifescript: beliefs of excellence.
Achieve what you really want: well-formed outcomes.
Lead with NLP.
Develop a climate of trust: rapport.
Negotiate your way through life: perceptual positions.
Resolving conflict: parts integration.
Giving and receiving feedback.
High performance coaching.