9th Ed. — Boston: Cengage Learning, 2017. — xxiv, 453 p. — ISBN: 978-1-285-44462-8.
True PDFThis intercultural communication text gives readers an understanding and appreciation of different cultures and helps them develop practical skills for improving their communication with people from other cultures. The handbook is renowned for being the only text to consistently emphasize religion and history as key variables in intercultural communication. Packed with the latest research and filled with numerous compelling examples that force readers to examine their own assumptions and cultural biases, this book helps students understand the subtle and profound ways culture affects communication.
Intercultural Communication: A Requirement for the Interdependent Global Society
Communication and Culture: The Voice and the Echo
The Deep Structure of Culture: Lessons from the Family
Worldview: Cultural Explanations of Life and Death
Cultural History: Precursor to the Present and Future
Cultural Values: Road Maps for Behavior
Culture and Identity: Situating the Individual
Verbal Messages: Exchanging Ideas Through Language
Nonverbal Communication: The Messages of Action, Space, Time, and Silence
Intercultural Communication in Contexts: Applications in Business, Education, and Healthcare
The Challenges of Intercultural Communication: Managing Differences
Notes