Davisson Gordon, White Kevin. macOS Support Essentials 10.12

Peachpit Press, 2017 — 946 p. — (Apple Pro Training Series). — ISBN: 978-0-13-471385-4This is the official curriculum of the macOS Support Essentials 10.12 course and preparation for Apple Certified Support Professional (ACSP) 10.12 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sierra. The only Apple-certified book on the market, this guide is designed for support technicians, help desk specialists, and ardent Mac users and takes you deep inside the macOS Sierra operating system. You’ll find in-depth, step-by-step instruction on everything from installing and configuring macOS Sierra to managing networks and system administration–all on your way to preparing for the industry-standard ACSP certification.
Covers updated system utilities and new features of macOS Sierra, including Siri and Optimized Storage.
Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.
Focused lessons take you step by step through practical, real-world tasks.
Lesson files and bonus material available for download–including lesson review questions to help prepare you for the Apple certification exam.
Web Edition provides full text of the book available online as part of our Content Update Program with revised content for significant software updates.Installation and Configuration
Install macOS Sierra
Set Up and Configure macOS
Use macOS Recovery
Update macOSUser Accounts
Manage User Accounts
Manage User Home Folders
Manage Security and Privacy
Manage Password ChangesFile Systems and Storage
Manage File Systems and Storage
Manage FileVault
Manage Permissions and Sharing
Use Hidden Items, Shortcuts, and File Archives
Manage System Resources
Use Metadata, Spotlight, and Siri
Manage Time MachineApplications and Processes
Install Applications
Manage Documents
Manage and Troubleshoot ApplicationsNetwork Configuration
Manage Basic Network Settings
Manage Advanced Network Settings
Troubleshoot Network IssuesNetwork Services
Manage Network Services
Manage Host Sharing and Personal FirewallSystem Management
Troubleshoot Peripherals
Manage Printers and Scanners
Troubleshoot Startup and System IssuesAppendix A. Lesson Review Questions and Answers
Appendix B. Additional Resources